Private-Care

A Healthcare Australia Company

FAQ

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FAQ's

Can you provide care for people with Dementia?
We have many Carers who have experience in this area. Our registered nurses are happy to speak with you in more detail on this subject.

Can you provide care for people with Parkinson’s disease?
We have many Carers who have experience in this area. Our registered nurses are happy to speak with you in more detail on this subject.

Can you provide short term care?
We are happy to provide short term care. Following are just some of the situations where you may need short term care:

  • We can drive you or (your family member) to a doctor’s appointment.
  • We can help you or (your family member) with running their errands.
  • You may just need a break from your responsibilities as a full time Carer.
  • You might live in a different city and you need someone to check on your family member.

Can you provide live-in care?
Yes we can. However, the carer must have his or her own bedroom.

Can you provide 24 hour live-out care?
Yes we can.

Can you provide someone who can drive my family member around?
We have Carers who can drive the car you provide or they will use their own car.

The fee for use of the Carer’s car is $1.00 per km.

Do you provide convalescent care?
Yes. We have registered and enrolled nurses on staff.

Do you provide companion care?
We have many Carers who love this role!

Do you provide respite care?
Yes we do. At Private Care we understand how important this type of care is.

Do you have cleaners?
We have a housekeeping division that can help with all your cleaning needs.

Do you have mature aged carers?
Yes we do. We understand how important it is for your family member to be able to relate to the Carer.

Do you ever care for young people?
Yes we do. We have many young clients who need our care.

Do you look after people with disabilities?
Yes. We have experience with young and elderly clients who have a disability.

Do you have carers who speak another language?
We have many Carers who speak a variety of languages.

How much does care cost?
A clear table of prices is available on request by return email.  Please follow the "Contact Us" tab.

What sort of care do you provide?
Registered nurses, enrolled nurses, AIN's and Carers are available to provide services in a variety of ways, from hourly care through to Live-In care or sleepover care.

How old do you have to be for your service?
We provide services to people of all ages.

Can you provide a travelling companion?
Yes we can. This is a very popular role for our carers.

Do we always get the same carer?
This depends on how many hours of care per week you require.  Live-in care over a week is always spread between two carers – one doing perhaps three days and the other four days.  This avoids burn out and complies with award prerequisites.  If you require only a few hours care each day you would generally have the same carer.

What if our needs change after we start receiving care from you?
Our service can change at any time to meet your changing needs.  We often find that a client’s health and levels of independence and confidence improve after we have been providing care for a short while.  Services can be reduced accordingly. Also, if a client experiences a seasonal health change or similar the service can be increased.  Many of our services are increased when family members are unavailable for any number of reasons.

Do you have male carers?
Yes we do – they are popular and, we are told, quite good cooks.

What if we don’t like the carer that you provide?
You are a private client and if you request a change of carer we comply with your wishes.

Do you provide "one off" care?
Yes we do.

What areas do you provide care to?
We provide care to all areas in NSW and the ACT. However, we have significantly more clients in the following areas:

  • Upper North Shore
  • Northern Beaches
  • North Shore
  • Lower North Shore
  • Central Coast
  • Newcastle
  • Hunter Valley
  • Sydney CBD
  • Eastern Suburbs
  • Sutherland Shire
  • Southern Highlands
  • The Hills
  • Blue Mountains